Change management is one of the hottest topics within the management domain. Change impacts all companies, all the time. Consequently companies spend tons of money and resources into hiring experts that assist in the change management process. The goal of a change management process is to ensure that the process of change is a smooth […]
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Read original and the latest research on customer loyalty and customer experience management.
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Who is Dr Khan
One of the world's leading Marketing Experts. Dr Khan has advised companies of all sizes from all corners of the globe.